Australian Energy Upgrades
Solar System

This may vary between households, but there are three main factors that can be considered to have an impact on your energy savings- (1) Energy Prices (2) System Production (3) Self-consumption.

  1. When the energy price increases, the worth of your KWh production also rises. Your buyback sell rate is also a factor as the more you get from your excess solar energy production, the more your savings will be.
  2. System Production. The more KWh your system produces, the greater savings you’ll receive.
  3. Self-consumption. The solar energy produced can be used for personal consumption or sell the excess energy to the energy retailer or back to the grid. Savings coming from your personal consumption are usually higher than from the energy sold.

Savings from gas emissions using solar energy is being rewarded through Small-scale Technology Certificates or STCs. These STCs are obtained when you purchase a small-scale renewable energy system up to 100kW such as solar panel systems, solar hot water, small-scale hydro systems and heat pumps.

When the solar system is installed, a computation will be done to confirm how many STCs will be created over the life of the purchased system. Owners of eligible small-scale energy systems can trade their STCs to offset the cost of installation.

Solar panels may look the same, but they have great differences when it comes to features and quality. You may hear the term ‘panel efficiency’ when choosing solar panels. But what is it anyway?

Panel efficiency is the amount of sunlight your panel can convert to usable electricity. When choosing the right solar panel, it is necessary to identify which will produce more energy considering the amount of space and the access to sunlight. Factors that may affect panel efficiency are discussed below:

  1. Reflectance. Defined as the amount of sunlight reflected back instead of being absorbed and converted to energy for consumption. The less the reflection, the better. Anti-reflective coatings can be used today to reduce this.
  2. Thermodynamic efficiency. ii.Photons and solar cells can generate electricity only up to 86 percent. After reaching that point, thermal energy is being produced. A way to improve thermodynamic efficiency is to establish tandem solar cells which divide the solar spectrum into smaller areas, increasing the efficiency limit for each cell.

The main difference between monocrystalline and polycrystalline is the type of silicon they use. Monocrystalline panels contain solar cells made up of a single crystal of silicon while polycrystalline solar panels have cells made from a number of silicon fragments melted together.

Monocrystalline panels are considered more expensive yet provide higher efficiency and glossy appearance. In making this type of panel, silicon is formed into bars and cut into small slices and since the cell is composed of a single silicon crystal, the electrons that generate the flow of electricity have more space to move, making it more efficient than polycrystalline.

Instead of using a single crystal of silicon, polycrystalline panels are made up of melted fragments of silicon to form the slices for the panel. Multiple crystals in each cell provide less freedom for the electrons to move.

When sunlight hits a solar panel, the panel begins producing direct current electricity. The direct current electricity is being absorbed by a solar inverter which will then convert it into alternating current electricity, this is used to power households and commercial establishments.

Adding batteries in your solar panel system is possible. This is called AC-coupled storage where a battery system and a battery inverter are being added to an existing solar power system. Any excess electricity will be stored in your system’s battery pack.

Solar panel systems work only with the visibility of sunlight and there is not enough light produced at night to sustain the solar system’s activity.

Your solar panel system will switch off within a few milliseconds during power outage, a safety feature of your solar system structured to protect those who may be working on the blackout grid system. If it continues to run during a power outage, those working on the grid will be at risk of electrocution. If you want to keep on having available power during blackouts, then you would need to consider installing a battery pack.

Yes. The solar systems we sell are covered by a performance warranty. Additionally, manufacturing warranties can cover your entire solar system for up to 10 years. Warranty specifications may differ from one product to another.

Also, your warranty may cover most of the mechanical defects your system may encounter during the warranty period as long as they are accounted as manufacturing fault.

Several aspects shall be evaluated to identify if your business is suitable to use a solar panel system. Roof orientation, available space, shadows and current electricity consumption are some of the factors to be keen to. Good solar sites are those with north-facing roofs and have no shade.

Most residential solar installations in Melbourne and across Victoria are completed over two consecutive days.
  • Day 1: Panel mounting, inverter installation and electrical wiring
  • Day 2: Final electrical connection, monitoring setup, system commissioning and mandatory safety/compliance checks
Commercial systems or complex roof types (e.g., terracotta, steep pitch, double-storey access) may require additional time due to structural considerations or staged commissioning.

Yes. Solar panels continue generating energy during cloudy days and in winter, though output varies with available sunlight. Modern high-efficiency solar panels and well-designed systems help maximise performance in Victorian winter conditions, where sunlight levels are lower. Good system orientation and inverter configuration are key to maintaining reliable winter production.

Most homes in Victoria install between 6.6 kW and 13.3 kW, depending on:
  • Household energy usage
  • Roof size and orientation
  • Future plans to electrify appliances (e.g. EV charging, heat pump hot water, ducted reverse-cycle heating, induction cooking)
A consumption and roof assessment ensures the system is correctly sized, avoiding undersizing or oversizing.

Solar power can significantly reduce your electricity bills. Achieving near-zero bills depends on:
  • System size
  • Whether a battery is installed
  • When energy is used (day vs night)
  • Your electricity tariff and feed-in rate
Homes that are fully electrified and paired with a correctly sized battery are best positioned for minimal grid reliance and long-term cost stability.

High-quality solar panels typically perform reliably for 25 years or more. Most reputable manufacturers include a 25-year product and performance warranty, covering materials and guaranteed generation output over time. Inverters usually have a shorter lifespan (typically 10 – 15 years) and may require replacement during the life of the system.

Solar systems are low-maintenance. To keep performance optimal:
  • Clean panels every 12–24 months, especially in coastal or dusty areas
  • Have a professional inspection periodically to verify wiring integrity, isolators, inverter operation and mounting hardware
  • Systems with online monitoring allow performance to be tracked remotely, helping to identify issues early.

Some properties require switchboard upgrades to meet modern Australian electrical standards and ensure safe integration of renewable energy systems. This is common in older homes. A compliance assessment is completed before installation, and any required upgrades are quoted and explained clearly.

No, when installed professionally. We use engineered solar mounting systems designed to maintain roof integrity. All penetrations are sealed to Australian Standards, preventing water ingress. Workmanship warranties apply for added peace of mind.

Yes, with appropriate system design. Micro-inverters or DC optimisers allow individual panel optimisation, reducing performance losses caused by shading from trees, chimneys or neighbouring buildings. A shading assessment determines the most effective layout.

Most residential solar installations in Victoria do not require a planning permit unless the home is heritage-listed or governed by a body corporate.
All systems must obtain grid connection approval, electrical compliance certification and mandatory solar documentation, which we manage for you from start to finish.

For inquiries, complaints and suggestions, contact 1300 996 917 or contact us.

Hot Water

We operate under the Victoria Energy Upgrades program which is a Victorian state government program designed to lower the carbon footprint of Victoria. By replacing your existing electric (electric resistance) hot water unit and replacing it with a new 170L Midea heat pump we are lowering your power consumption by up to 80%. As we are lowering the power consumption we are able to generate Victoria Energy Efficiency Certificates (VEECs) which pay for the cost of the product, installation and administration of the product.

*Additional costs may be payable for the 280L Midea unit, removal of existing unit, relocating plumbing & electrical systems.

Water heating is the single largest source of greenhouse emissions for the average Australian home. This accounts for about a quarter of household energy use. Approximately half of all Australian households use electric resistance hot water heaters in their homes.

Traditional electric hot water heaters produce up to three times the amount of greenhouse has then new heat pumps. Heat pumps can be up to 80% more energy efficient compared to traditional electric hot water systems.

After you fill out the contact form you will be contacted within 1-3 business days by Australian Energy Upgrades to schedule in the installation of your new energy efficient hot water heat pump, Australian Energy Upgrades will provide you with an installation date. If you are not contacted within 2-3 business days please call Australian Energy Upgrades on 1300 996 917.

Installation generally takes 2-4 hours.

Old electric hot water units are designed to heat your water during off-peak period over night, then store that hot water to be used over the duration of a whole day. Heat pumps use air and not electricity to heat your water and operate all day long, when it senses a change of temperature in the tank or hot water is used the tank automatically refills and immediately reheats the tank to the selected temperature. For this reason you no longer need to store large amounts of hot water to last the whole day.

5 Years tank cylinder (3 years labour)
3 Years compressor (1 year labour)
1 Year electronics (parts and labour)

If you currently have a gas hot water system and would like to upgrade to a new heat pump please email [email protected] or call us 1300 996 917.

Most heat pump hot water installations in Melbourne and regional Victoria take 2–4 hours, including removal of the old system, plumbing and electrical connection, commissioning, testing and issuing certificates. Installation times may be longer for properties requiring switchboard upgrades or additional plumbing works, which is common in older homes across areas such as Geelong, Ballarat and Bendigo.

Heat pumps extract heat energy from the air and use it to heat water, reducing energy usage by up to 70–80% compared to traditional systems. They are significantly more efficient than gas heaters and resistive electric tanks. Heat pumps support home electrification, integrate perfectly with solar and help Victorian households reduce energy bills while moving away from gas as the state transitions toward all-electric homes.

Modern heat pumps are engineered to perform reliably in Victorian climate conditions, including colder regions such as Ballarat, Macedon Ranges and the Mornington Peninsula. They use refrigerants optimised for low temperatures and include frost protection and automatic defrost cycles to maintain efficiency during cold mornings.

Yes. Heat pumps provide stored hot water, delivering a steady and reliable supply similar to traditional electric or gas storage systems. Units automatically reheat to maintain temperature, and high-efficiency models include anti-legionella functions for hygienic operation.

Heat pumps operate at low sound levels, comparable to a modern split-system air conditioner. We position the outdoor unit to minimise noise impact and ensure compliance with manufacturer guidelines and local acoustic regulations.

Heat pumps installed under approved programs may qualify for Victorian Energy Upgrades (VEU) rebates and federal Small-scale Technology Certificates (STCs). We calculate rebate eligibility and apply incentives upfront to reduce out-of-pocket cost for homeowners across Melbourne and regional Victoria.

Premium heat pump systems are built for long service life. Components are sealed and corrosion-resistant, with advanced control technology to ensure efficient, safe operation. Proper installation and commissioning are essential for performance and warranty protection.

Heat pumps require minimal maintenance. Recommended periodic checks include airflow clearance around the outdoor unit, condensate drain inspection and ensuring correct operation. Regular servicing helps maintain peak performance and system lifespan.

Yes. Because heat pumps run on electricity, they are highly compatible with solar systems. Running the heat pump during periods of high solar production stores renewable heat energy in your tank, significantly reducing running costs.

Yes. We remove and responsibly dispose of old systems. Where needed, we safely decommission gas services in accordance with Victorian plumbing, energy and gas safety regulations.

After your new heat pump is installed you can either dispose of your old system yourself or we can remove it for you for $120.

Battery Storage

Battery installations across Melbourne and regional Victoria are typically completed within one full day. This includes battery mounting, inverter or hybrid inverter configuration, backup circuit setup if applicable, safety systems, testing and commissioning. Larger homes or properties in areas such as Geelong, Ballarat, Bendigo or the Mornington Peninsula may require minor variations in installation time depending on switchboard access and layout.

Only systems designed with backup and emergency circuits will supply power during a blackout. Backup capability requires compatible inverter hardware, protected circuits and wiring installed to compliance standards. Whole-home backup is possible, although most Victorian households choose dedicated essential circuits to maximise available stored energy.

A typical 10–13.5 kWh battery can power essential circuits overnight, depending on usage and appliance load. Homes that are fully electrified or include EV charging often benefit from a 20 kWh or larger configuration to increase energy independence and blackout resilience. This applies across both metropolitan Melbourne homes and regional areas such as Ballarat, Bendigo and coastal Mornington Peninsula properties.

Yes. Most existing solar systems can be upgraded using either a hybrid inverter or an AC-coupled battery solution. A compatibility assessment ensures efficient integration and protects manufacturer warranty requirements. This applies to both newer systems and older installs seen across Melbourne suburbs and regional Victorian homes.

Modern lithium-ion batteries are engineered with advanced thermal controls, internal safeguards and have undergone strict testing. Proper installation, correct placement and adherence to AS/NZS electrical standards ensures safe long-term operation in Victorian climates.

Yes. Batteries store excess solar energy for evening use, reducing reliance on grid electricity during peak tariff periods. With time-of-use billing being common across Melbourne and regional networks, batteries can significantly lower electricity costs and help protect against future tariff increases.

Battery systems are largely maintenance-free. Automated battery management software, thermal regulation and controlled cycling support long-term performance. Periodic system checks help verify continued efficiency and reliability.

Victorian homeowners may be eligible for the Cheaper Home Batteries Program. Eligibility criteria apply and the system must be installed by an approved retailer and accredited installer. We handle all rebate and compliance documentation for homes in Melbourne, Geelong, Ballarat, Bendigo and surrounding regions.

For most households, 10–13.5 kWh provides strong day-to-night performance. Homes with EVs, fully electric appliances or increased backup priorities may require expanded storage capacity. This recommendation holds for both metropolitan and regional Victorian properties.

Homes equipped with renewable energy and battery storage are becoming more desirable across Victoria. Battery systems provide long-term energy resilience, lower running costs and alignment with future electrification policy, contributing to improved property appeal.

Heating and Cooling

Split system installation typically takes one day in most Melbourne and Victorian homes, including electrical connection and commissioning. Ducted reverse-cycle systems generally require two to three days, depending on ductwork layout, zoning requirements, roof space access and any necessary electrical upgrades.

Multi-split systems vary between one and three days, depending on the number of indoor units and piping routes, which can differ between single-storey and double-storey homes in areas such as Geelong, Bendigo, Ballarat and the Mornington Peninsula.

Yes. Reverse-cycle heat pumps can deliver up to 4–5 times more heat energy per kWh compared to gas heating. With Victorian gas prices continuing to rise, and government support for electrification, heat pumps provide a lower-cost and more sustainable heating solution for homes across Melbourne and regional Victoria.

Where access is available, ductwork is upgraded to R1.5 insulated ducting for improved efficiency and comfort. Some double-storey homes or properties with limited roof access may require partial or full retention of existing ductwork. We assess and discuss performance expectations clearly during the design process.

Zoning divides your home into independently controlled areas to allow targeted heating and cooling. This increases comfort while reducing running costs by only conditioning spaces that are occupied, which is particularly beneficial for larger homes across Melbourne, Geelong and regional Victoria.

Yes. Reverse-cycle split systems are highly efficient electric heaters, capable of performing well even in cold Victorian winter conditions. This makes them a versatile solution for homes from Melbourne CBD apartments to Ballarat and Macedon Ranges properties where winter temperatures are lower.

Most premium systems last 10–15 years, depending on usage and maintenance. Regular servicing helps maintain efficiency, air quality and system longevity.

Yes. Many systems include smart control capability, allowing remote temperature management, scheduling and energy monitoring via app or home automation integration. This is useful for managing energy use in time-of-use tariff areas across Victoria.

Yes. Gas-to-electric ducted upgrades are now very common in Victoria as households transition away from gas. We handle full system changeover, including removal of the old gas unit, new ducted heat pump installation and electrical requirements.

Yes. All heating and cooling installations are completed by licensed electricians, with Certificates of Electrical Safety and, where relevant, plumbing and VBA compliance certification provided.

Yes. We complete heat load calculations and capacity modelling to ensure the system is correctly sized for your home layout, insulation level, climate zone and usage patterns. This ensures optimal comfort and efficiency for Melbourne metro and regional Victorian installations.

EV Chargers

Most EV charger installations in Melbourne and regional Victoria are completed in 2–4 hours, including switchboard connection, load management setup, cabling and commissioning. Homes requiring switchboard upgrades, trenching works or longer cable runs may require additional time. A pre-installation site assessment ensures the charger is installed in accordance with Australian electrical safety standards and manufacturer requirements.

Yes. Many EV chargers can be configured to use surplus solar power as the primary charging source. Systems with integrated energy management software can divert solar power to the vehicle before exporting to the grid, helping you maximise renewable energy usage and reduce electricity costs. When combined with a home battery, your EV can also be charged overnight using stored solar energy for near-zero-cost charging.

No. Three-phase power is not required for EV charging, although it allows faster charging rates. Standard single-phase Australian homes can still charge efficiently. We assess your household energy capacity, usage patterns and planned EV charging habits to recommend the appropriate charger and electrical configuration for your property, whether in Melbourne metro or regional Victoria.

Yes. While an EV can technically charge from a standard household outlet, it is slow and can place strain on the circuit over time. A dedicated EV charger provides safer operation, controlled charging speeds, load management, thermal protection and full compliance with AS/NZS 3000 electrical and EV charging standards.

EV charging will increase your electricity consumption, but overall transport running costs are typically much lower compared to petrol or diesel vehicles. Charging from solar or off-peak tariffs can reduce energy costs significantly. Many EV owners in Victoria benefit from switching to time-of-use tariffs and scheduling charging to off-peak periods.

Smart chargers are strongly recommended. They provide features such as scheduled charging, solar-only charging modes, dynamic load control, tariff optimisation and remote monitoring. Smart chargers can automatically adjust charging speed based on available solar production or household energy usage, improving efficiency and reducing costs.

Yes, provided landlord approval is given. Both portable and wall-mounted chargers are available depending on property layout and lease conditions. Installation remains subject to switchboard capacity and compliance with Australian electrical regulations.

EV chargers require minimal maintenance. Periodic safety checks are recommended to ensure cable integrity, secure connections and up-to-date firmware. Smart chargers receive remote software updates to maintain functionality and performance.

To prevent overload, we configure load balancing technology. This ensures the charger automatically adjusts charging speed or temporarily pauses charging when high household energy usage is detected, keeping your property within safe capacity limits.

Yes. We supply and install approved EV charging systems that meet Australian Standards, manufacturer specifications and Victorian electrical safety regulations. Every installation includes the required compliance documentation and Certificate of Electrical Safety.

Ceiling Insulation

Most ceiling insulation upgrades in Melbourne and regional Victoria are completed in half a day to a full day, including removal of old insulation where required, cavity preparation and installation of new batts.

Insulation reduces heat loss in winter and heat gain in summer, improving indoor comfort and reducing HVAC energy consumption. It is one of the most effective home efficiency upgrades and enhances the performance of solar and battery systems by lowering overall household energy demand.

For Victorian homes, R4.0 to R6.0 is recommended to meet thermal performance standards. Higher R-values provide greater comfort and long-term energy savings, especially in colder regions such as Ballarat, Bendigo and the Macedon Ranges.

Yes, where required. We remove old, damaged or contaminated insulation, clean the roof cavity and install new material to ensure maximum performance and hygiene.

We supply and install quality bulk insulation batts that meet Australian Standards, are low-irritant and designed for long-term thermal efficiency and durability.

Yes. We use approved insulation materials that comply with fire and safety standards. Professional installation ensures correct ventilation clearance and safe separation around electrical fixtures.

Yes. Insulation helps your home maintain stable temperatures year-round, improving the efficiency and performance of heating and cooling systems during both summer and winter.

Some rebates or incentives may apply depending on current program availability and household eligibility. We assist in confirming and applying applicable incentives where available.

Installation is minimally invasive. We protect internal living areas, work from the roof space and ensure the site is left clean, safe and compliant.

Yes. Reducing household energy demand increases the value of solar and battery systems by improving self-consumption rates and reducing reliance on grid power.

Installation

All installations are carried out by licensed electricians, accredited solar installers, qualified plumbers and certified HVAC technicians. We do not use unqualified labour. All work complies with AS/NZS standards, Victorian electrical regulations and manufacturer requirements to ensure system safety and warranty protection.

Yes. Someone will need to be onsite to provide access for setup, commissioning, meter box access and final handover. We provide arrival windows and stay in communication throughout the installation process.

  • Solar systems: 2–3 days
  • Battery storage systems: 1 day
  • Split system air conditioning: 1 day
  • Ducted heating and cooling systems: 2–3 days
  • Multi-split systems: 1–3 days depending on the number of indoor units
  • Heat pump hot water systems: 2–4 hours
  • Ceiling insulation upgrades: 0.5–1 day
Complex installations or homes requiring switchboard upgrades or additional electrical works (common in older homes across Melbourne, Geelong, Ballarat and Bendigo) may extend these timelines.

Yes. If your switchboard is unsafe or incompatible with new renewable or electrified systems, we complete full switchboard upgrades to meet current Victorian electrical safety standards. This includes RCD protection, correct earthing, compliant isolators and meeting network distributor requirements.

Yes. All installations include:
  • Certificate of Electrical Safety (CES)
  • VBA plumbing certification where required
  • Grid connection approvals
  • Rebate program documentation
  • Manufacturer warranty registration
This ensures your system is fully compliant and protected.

Yes. We remove and responsibly recycle old hot water units, solar equipment and HVAC systems where appropriate, in line with Victorian waste and recycling guidelines.

Yes. We assist with app setup, monitoring access and customer handover, so you can track performance and energy usage from your phone or computer.

We provide ongoing support and after-sales service. This includes warranty assistance, system troubleshooting, fault diagnosis and performance optimisation.

All equipment includes manufacturer warranties, and our installation work is covered by a workmanship warranty. Warranty terms vary by product and brand and are clearly detailed in your quote and handover documents.

We follow structured quality control processes, including:
  • Use of approved mounting and electrical components
  • Pre-commissioning safety checks
  • Compliance verification against Victorian and Australian standards
    This ensures reliable, long-term performance.

We handle all grid connection and regulatory approvals. If your property is heritage-listed or part of a body corporate, additional approval may be required. We can assist with documentation and submission.
Rebates & Government Programs

The VEU program provides incentives for approved energy-efficient upgrades across Victoria. Rebates are applied upfront and vary based on product type and certificate value. Only accredited providers can install VEU-approved products. Identity and property verification are required, and installations must follow program rules including photographic evidence and compliance lodgement. We manage the entire VEU claim process for homeowners across Melbourne, Geelong, Ballarat, Bendigo and the Mornington Peninsula.

Eligible Victorian households may receive a battery rebate when installing an approved home battery system. Applications require property ownership verification, eligibility checks and installation by approved retailers and accredited installers. Systems must meet performance and safety requirements for Victorian conditions.

Financing options may be available depending on program conditions and credit approval. We assist with application submission and compliance documentation.

STCs help reduce the upfront cost of solar systems and qualifying heat pump hot water systems. We assign STCs at the point of sale and deduct their value directly from the invoice to lower the customer’s initial outlay.
STC values fluctuate based on market conditions and federal policy settings. All installations must be compliant and registered correctly to avoid clawback risk. We handle registration and documentation on behalf of our customers across Victoria.

LGCs apply to commercial renewable energy projects typically above 100 kW. Certificates are created annually based on measured energy generation and sold on the renewable energy certificate market. These systems require engineering assessment, metering upgrades, compliance submissions and network approval processes. LGCs do not apply to residential systems.

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