Year-Round Comfort

Enjoy both heating and cooling capabilities for comfort in all seasons.

Energy Efficiency

Save on energy bills by transferring heat instead of generating it.

Reduced Environmental Impact

More energy efficient and can be powered by your solar panels for a more environmentally friendly choice.

Zoning Options

Customise comfort and save energy by heating or cooling only occupied spaces.

Upgrade your gas heater to a reverse cycle air conditioner for a fraction of the cost!

Rebates of up to $10,290 are now available through the Victorian Energy Upgrades program to upgrade your heating & cooling!

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Products Installed 65K+
Tonnes of CO2 offset 300K+
Trusted by Customers 5K+
Trusted by Customers 40+

Reverse Cycle Air Conditioners
We Offer

Suitability and functionality varies between products, so research your options carefully to find the perfect fit.

Single-Split
Single-Split

Ideal for single rooms or open-plan areas

Multi-Split
Multi-Split

Perfect for multiple rooms or whole-home comfort

Ducted Systems
Ducted Systems

The ultimate solution for whole-home climate control

Save on Energy Costs with Reverse Cycle Air Conditioning

Switching to reverse cycle air conditioning can dramatically cut your energy bills compared to traditional gas heating. As shown in the chart, a 2.5-star multi-split RCAC costs about $400 per year, while a 1.5-star ducted RCAC is around $660 per year. In contrast, gas systems can run up to $1,760 per year for a 3-star ducted unit and $1,300 per year for a 6-star system.

With Reverse Cycle Air conditioning, you’ll benefit from:

  • Lower heating costs than gas.
  • Year-round comfort with heating and cooling in one system.
  • Eco-friendly efficiency, reducing both costs and emissions.
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Make the switch to reverse cycle for affordable, efficient comfort all year.

The annual cost figures shown are approximate and based on an average pre-2005 home in Melbourne, heated to 20°C. Calculations use an electricity tariff of 22.8c/kWh (peak) and 16.54c/kWh (off-peak). Natural gas costs are based on a major gas retailer’s standing offer with a “declining block” tariff structure, reflecting typical usage for heating, hot water, and cooking, where unit costs decrease with higher consumption within each billing period.

Unlock Government Incentives for Your Next Sustainable Installation

Victorian Energy Upgrades

Provides financial returns for energy-efficient activities, including LED

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Victorian Energy Efficiency Certificates (VEECs)

Victorian Energy Efficiency Certificates (VEECs) are part of the Victorian Energy Upgrades program, designed to reduce greenhouse emissions by incentivizing energy-efficient technologies, including solar. Businesses can leverage VEECs to lower project costs, making solar a cost-effective way to meet sustainability...

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Solar Homes Program Rebate

You can receive a rebate of up to $1,400 towards the cost of your solar panel installation. The Victorian Solar Homes Program, valued at $1.3 billion, aims to make renewable energy more accessible to Victorian households by offering substantial rebates...

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Small Scale Technology Certificates (STC’s)

Small-scale Technology Certificates (STCs) are government incentives that lower the upfront costs of solar installations under 100kW by assigning a value to the environmental benefits generated. For businesses, STCs can significantly reduce initial investment, making solar more accessible.

Learn More
NSW Energy Savings Scheme

Offers incentives for businesses to replace old lights with new LED

Learn More

Do You Qualify for a discounted Energy Efficient Reverse Cycle air conditioner?

Find out if you are eligible for up to $10,290 in government financial incentives to upgrade your gas or electric heating or cooling system to a brand new high efficiency reverse cycle system.

If you currently have a gas or electric heating or cooling system you may be eligible to receive large financial incentive to upgrade it to a split system, multi-split/VRF or a ducted reverse cycle system.

Contact Us Today

Australian Energy Upgrades can help customers get the best residential heating and cooling systems on the market through an applicable government home heating and cooling upgrades program. Please call us today on 1300 996 917 or contact us online for more information.

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Brands We Supply & Install

Our impressive range of energy efficient products

Midea

Midea, a Fortune Global 500 company, epitomizes excellence and innovation in the home appliance and air conditioning sectors, delivering advanced, energy-efficient solutions to consumers across the globe. With a steadfast commitment to enhancing comfort and sustainability, Midea’s pioneering technologies and robust global presence underscore its leadership and ambition in transforming everyday living.

Key Points

  • High energy conversion efficiency
  • Enhanced durability and reliability
  • Extensive warranty coverage
  • Globally recognized brand and wide availability
  • Cost-effective solar solutions
  • Commitment to sustainability in manufacturing
  • Continuous innovation and R&D efforts
Mitsubishi Electric

Mitsubishi Electric, a leader in reverse cycle air conditioning, offers innovative, efficient solutions for year-round comfort. Founded in 1921, the company excels in cutting-edge technology, sustainability, and reliability.

Key Points

  • Founded in 1921, Mitsubishi Electric has nearly a century’s expertise
  • Pioneer in cutting-edge technology, providing reliable climate control solutions.
  • Committed to cutting-edge technology
  • Renowned for high-performance and energy-efficient reverse cycle air conditioners.
  • Committed to sustainability, offering eco-friendly products and responsible manufacturing practices.
  • Globally trusted, Mitsubishi Electric ensures superior comfort and climate management.
Mitsubishi Heavy Electric

Mitsubishi Heavy Industries excels in reverse cycle air conditioning, offering advanced solutions for year-round comfort. Known for innovation, efficiency, and reliable climate control, ensuring optimal performance.

Key Points

  • Established in 1870, Mitsubishi Heavy Industries boasts over a century
  • Innovator in advanced technology, providing efficient reverse cycle air conditioners.
  • Renowned for reliability, delivering optimal climate control solutions consistently.
  • Committed to sustainability, offering eco-friendly products and responsible manufacturing practices.
  • A global leader, Mitsubishi Heavy Industries ensures superior comfort and performance.
Daikin

Daikin, a prominent company in reverse cycle air conditioning, stands out for delivering state-of-the-art solutions that prioritize year-round comfort. Recognized for innovation, efficiency, and dependable climate control, guaranteeing optimal performance.

  • Established in 1924, Daikin has nearly a century of expertise.
  • Leading in cutting-edge technology, offering efficient reverse cycle solutions.
  • Recognized for dependable climate control, ensuring consistent optimal performance.
  • Dedicated to sustainability, providing eco-friendly products and responsible practices.
  • A global innovator, Daikin prioritizes excellence in comfort and innovation.

Upgrade-Eligible Systems for Heating & Cooling Rebates

Hard-wired resistance electric room heaters
Non-ducted (room) gas heaters
Central electric resistance ducted heaters
Ducted (whole-of-home) gas heaters
Refrigerated air conditioners
Ducted (whole-of-home) reverse cycle air conditionerss
Hard-wired slab heaters
Non-ducted reverse cycle air conditioners

Eligibility Criteria

All Victorian households and businesses are eligible to apply for discounts.

To access discounts a property must:

Be more than 2 years old from construction completion

Must have an installed heater or air conditioner on the eligible systems for replacement list

Decommission existing heating or cooling system

Upgrade existing heating or cooling system to a VEU approved reverse cycle air conditioner

Have upgrade performed by accredited installers

Size Matters, We're Here To Help You Get It Right

Get The Perfect Reverse Cycle Air Conditioner Today And Transform Your Home Into A Haven Of Comfort And Efficiency.

When it comes to sizing, remember that room size is just one piece of the puzzle. Always consult a qualified technician for sizing and installation such as Australian Energy Upgrades.

For ducted systems, we recommend providing 1.1 to 1.4 kW of heating output for every 10m2 of your home covered by the system, tailored to your home’s characteristics.

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Small Room Size

Up to 20m2

Bedroom, Study

2.5 to 3kW

Recommended Heating Output

Medium Room Size

21m to 40m2

Bedroom with ensuite,
small lounge

3 to 5kW

Recommended Heating Output

Large Room Size

41m to 60m2

Lounge, large kitchen

5 to 8kW

Recommended Heating Output

Very Large Room Size

More then 60m2

Open plan areas,
large lounges

+8kW

Recommended Heating Output

Our expert guidance will steer you in the right direction. Consider the following factors before making your selection

Home Efficiency

Is your home well-insulated and free from drafts? Efficiency matters.

Room Characteristics

Ceiling height, insulation, windows, and sun exposure all play a role.

Room Selection

Identify the spaces you use most and those that need heating or cooling.

Victorian Energy Upgrades

Ensure your choice meets VEU program
requirements.

Contact us today for a free quote and find out how much rebate you can receive.

Check Eligibility

Electrify Your Home
Go Beyond Heating and Cooling and Slash Your Bills!
Transform Your Home and Amplify Savings with Our Essential Solutions
Hot Water Heat Pumps

Maximise your solar investment by storing excess energy in your heat pump for free hot water. Tap into up to $3000 in government incentives.

Explore Options
Solar Batteries

Embrace the future of energy storage with a smart solar battery. Store excess solar for round-the-clock power and take advantage of government loans!

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Electric Vehicle Chargers

Get ready for the electric vehicle revolution with a smart EV charger. Charge your car for free with clean, green solar power and watch your savings grow!

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Solar Panels

Start saving on your energy bills by switching to solar panels. Take advantage of government rebates and watch the savings shine as bright as the sun!

Explore Options

A Reliable,
Certified Supplier

Australian Energy Upgrades, a family-owned Australian business with over 40 years of experience in energy efficiency services for commercial and residential properties, stands as a leading supplier in the Heating and Cooling industry.

Our expert team manages your project from start to finish, ensuring quality products and safe installations for Reverse Cycle Air Conditioners. Our commitment to excellence has made us Victoria’s fastest-growing heating and cooling company.

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Our Customers Share Their Positive Experiences

We’re so happy we used Australian Energy Upgrades for our Solar! They were thoroughly helpful and professional throughout the whole process and provided outstanding service.

Mars Noga

We are glad we trusted AEU to conduct the organizational wide energy audit and also proud to have AEU implement all the solutions which were proposed from the audit.

Jack Bowman

Our new hot water service is running smoothly. Installation was efficient and customer service was excellent. Many thanks, David and Glennis Branagh

Melissa Branagh

Fantastic service from 1st phone call to installation. Great unit (I upgraded to larger model) & fairly quiet. Have not run out of hot water since installed … best decision made!

Heleana Harvey

Communication was clear and believable . Work carried out by tradies was quick and efficient and they turned up when they said they would. Finished job looks good and works well. Definitely a winner.

Peter Nunn

Customer Service was professional and thorough. As someone who isn’t all that familiar with solar systems and the process involved, no question was too difficult to answer which gave me comfort and confidence. The tradespeople kept their promise, arriving on time and delivering the desired outcomes.

Jozef Horvat
4.6

Facebook Reviews

5.0

Product Reviews

Heat Now, Pay later $0 Upfront Financing Available

Frequently Asked Questions

Opting for a hot water heat pump is a smart investment for homeowners seeking to reduce energy bills and environmental impact. These systems are far more efficient than traditional water heaters, as they utilise the ambient air to heat water, significantly lowering electricity usage. This efficiency translates into marked cost savings on energy expenses over time. Furthermore, by relying on renewable heat sources, hot water heat pumps help decrease the household’s carbon footprint, contributing to environmental conservation. The combination of financial and environmental benefits, along with potential savings from energy rebate programs, makes upgrading to a hot water heat pump a compelling choice.

Yes, there are government incentives available for upgrading to hot water heat pumps in Australia, designed to encourage homeowners and businesses to invest in more energy-efficient technologies. These incentives vary by state and federal programs but often include:

  • Victorian Energy Upgrades (VEU) Program: In Victoria, residents can access discounts and rebates for installing energy-efficient products like hot water heat pumps, making the upgrade more affordable.
  • Small-scale Technology Certificates (STCs): Nationwide, when you install an eligible hot water heat pump, you can create STCs, which can be sold to recoup a portion of the purchase and installation costs. The number of certificates created depends on the system’s efficiency and location.
  • State-Specific Rebates: Other states may offer their own rebates or incentives for energy-efficient upgrades, including hot water systems. For instance, the Solar Victoria program provides rebates for the installation of solar hot water systems, which may include heat pumps in certain circumstances.

The savings on energy bills from installing a hot water heat pump can be substantial, depending on your current system’s efficiency, your household’s hot water usage, and other factors. According to Sustainability Victoria, households can see significant reductions in their energy consumption for water heating, which is often one of the largest contributors to household energy bills.

While specific savings can vary, Sustainability Victoria provides some general guidance. Upgrading to a more efficient hot water system like a heat pump can lead to savings of up to $200 to $700 annually on energy bills, depending on the old system’s type and efficiency, the cost of electricity, and the amount of hot water used in the home.

Hot water heat pumps are particularly effective because they use approximately one-third the electricity of a traditional electric storage water heater to produce the same amount of hot water. The actual savings for your household would depend on the specific details of your situation, including the size and efficiency of the heat pump installed, your local climate, and your family’s hot water usage patterns.

The installation process for a hot water heat pump is generally straightforward for qualified professionals, but it involves several steps that require expertise. While not overly complicated, the process does differ from a standard hot water system replacement due to the unique operational mechanics of heat pumps. Here’s a simplified overview:

  • Removal of the Old System: If you’re replacing an existing system, the old unit must be safely disconnected and removed to make way for the new heat pump.
  • Installation of the New Heat Pump: The new unit will be positioned, ensuring it has adequate clearance for air circulation. It’s important for the heat pump to be installed on a stable, level platform, often outside, to effectively access ambient air.
  • Electrical and Plumbing Connections: Necessary electrical and plumbing connections are made, with adjustments to pipework as needed to accommodate the new system. All connections must comply with local building codes and regulations.
  • Commissioning and Testing: Once the system is installed and connected, it’s filled with water, powered on, and tested to confirm it operates correctly and efficiently.
  • Instruction on Use: Homeowners are given guidance on how to use and maintain the system properly to ensure optimal performance and longevity.

The process is generally completed within a few hours, although the exact duration can vary based on the site’s specifics and any additional preparations required. Employing a certified and experienced installer is key to a smooth installation and the efficient operation of your new heat pump.

The lifespan of a hot water heat pump typically ranges between 10 to 15 years, with proper maintenance and under favorable conditions. However, it’s worth noting that most heat pump manufacturers offer a warranty of 5 years. This warranty usually covers the cost of replacement parts and sometimes labor for repairs due to manufacturing defects or premature failure under normal operational conditions.

The longevity of a hot water heat pump can be significantly influenced by factors such as the quality of the installation, the unit’s brand and model, regular maintenance, and the climate in which it’s installed. Regular maintenance is essential for extending the lifespan of a heat pump and may include tasks such as cleaning filters, ensuring there is adequate airflow around the unit, and having it inspected periodically by a professional.

Hot water heat pumps work well in most climates, performing best in mild to warm conditions where they’re highly efficient at using ambient air to heat water. In colder areas, their efficiency can drop as temperatures fall, but many newer models are designed to operate effectively even when it’s freezing outside, thanks to advanced technology. Extremely cold climates might challenge traditional heat pumps, making ground-source options (which draw heat from the ground) more suitable since they maintain efficiency regardless of air temperature. It’s essential to select a heat pump model appropriate for your climate to ensure optimal performance and energy savings. Consulting a professional can help determine the best choice for your location.

To get started with a hot water heat pump upgrade through Australian Energy Upgrades, follow these streamlined steps designed to ensure a smooth and cost-effective installation process:

  1. Submit the Eligibility Form: Begin by visiting the Australian Energy Upgrades website and filling out the form to check your eligibility. This is a crucial first step to understand what rebates and incentives you may qualify for.
  2. Photo Review: After submitting your form, you’ll be asked to provide photos of your current hot water system and installation area. This allows Australian Energy Upgrades to assess your specific needs and any potential installation challenges.
  3. Receive a Custom Quote: Based on your eligibility and the review of your photos, you will receive a custom quote tailored to your specific requirements. This quote will take into account any applicable rebates and incentives.
  4. Complete Rebate Paperwork: Once you accept the quote, the next step involves completing the necessary paperwork to claim any government rebates or incentives you’re eligible for. Australian Energy Upgrades will guide you through this process.
  5. Schedule Installation: With the paperwork out of the way, we will schedule a convenient time for the installation of your new hot water heat pump.
  6. Installation: Our professional qualified electricians and plumbers will carry out the installation of your hot water heat pump, ensuring it’s set up for optimal performance.
  7. After-sales Documentation: After installation, we will send though documentation to finalise rebate claims and to register your product warranty. Australian Energy Upgrades will send everything through!

By following these steps, you can upgrade to a more energy-efficient hot water system while maximising available rebates and incentives, with Australian Energy Upgrades guiding you through every stage of the process.

Yes, hot water heat pumps require regular maintenance to ensure they operate efficiently and effectively over their lifespan. Here are some key maintenance tasks that should be performed:

  1. Filter Cleaning: Most heat pumps have filters that need to be cleaned or replaced regularly to ensure proper airflow. Dirty filters can reduce efficiency and performance.
  2. Check Insulation: Inspect the insulation on pipes and ducts periodically to ensure it’s intact and effective, helping to maintain energy efficiency.
  3. System Inspection: Have a professional conduct an annual inspection of the heat pump system, including checking refrigerant levels and ensuring all components are functioning correctly.
  4. Clear Surroundings: Keep the area around the heat pump unit clear of debris, leaves, and snow to maintain proper airflow and prevent blockages.
  5. Noise and Vibration Checks: Listen for unusual noises or vibrations, which could indicate a problem. Early detection of issues can prevent more significant problems down the line.
  6. Professional Servicing: Besides annual inspections, it’s wise to have the system professionally serviced every few years to clean components that aren’t easily accessible and to ensure the system is operating at peak efficiency.

Yes, a hot water heat pump is considered environmentally friendly for several reasons:

  1. High Efficiency: Heat pumps are highly efficient because they transfer heat from the air or ground into the water, rather than generating heat through combustion or resistance. This process requires significantly less electricity than traditional electric water heaters, reducing the demand on power plants and consequently decreasing greenhouse gas emissions.
  2. Reduced Carbon Footprint: By utilising less electricity and improving efficiency, hot water heat pumps contribute to a lower carbon footprint compared to conventional heating methods that rely on fossil fuels.
  3. Renewable Energy Use: Although hot water heat pumps require electricity to operate, they can be paired with renewable energy sources, such as solar panels, to further minimise environmental impact. This combination can lead to a net-zero or even negative carbon footprint for domestic hot water heating.
  4. Reduced Environmental Impact from Refrigerants: Modern hot water heat pumps use refrigerants with a lower global warming potential (GWP) than older models, further reducing their environmental impact. Industry regulations and innovations continue to improve the eco-friendliness of these systems by developing more sustainable refrigerants.

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