AUSTRALIAN ENERGY UPGRADES

Warranty Request

Submit a Warranty Request

If you are having issues with a product installed by Australian Energy Upgrades or one of our installation partners, please complete the short warranty request form below. Once we receive your submission we will investigate the issue further and ensure we resolve the issue as soon as possible.

If you would like to follow up your enquiry please call us at 1300 996 917.

Is this a tenanted property? *

No
Yes

Date of Installation * (estimate if unknown)

Product Range *

Hot Water
Solar Power
LED Lighting

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DISCLAIMER: If the fault is not the result of a defective Australian Energy Upgrades component or outside of the warranty, a service call out fee will be payable at the time of attendance. The cost of this fee is approximately $180.00 + GST Monday to Friday ($280.00 + GST for after hours including Saturday & Sunday). Australian Energy Upgrades warranty applies only to parts supplied by or installation works provided by Australian Energy Upgrades. Please refer to owner's manual for more detailed information. Please note additional charges apply for travel exceeding 30kms & after hours penalty rates are payable by the customer in all cases for weekend or after hours call outs - emergency only.

I have read and agree to the above terms *

Our passion is to help Australians become more energy independent. After a difficult 10 years of constant power company price increases, black-outs and coal-fired power plant failures, we’re seeing more Australians searching for a better solution.

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www.australianenergyupgrades.com.au

[email protected]

P.O. Box 2077 Grovedale East 3216

1300 996 917